ITIL4 Foundation BOOKS - Full Course and More...

FULL COURSE - Watch here (audiobook)

All materials:

Books:

Books (English, Hungarian language)
The Service Value Formula
Artificial Intelligence
Atomation (Machine learning for user support)
Digital Transformation
Fást Value Co-Creation
The Cloud
ITIL evolution: from processes to practices
Governance and management
ITIL Guiding Principles for Continual Improvement
Everything you wanted to know about ITIL in one thousand words!
Intelligent disobedience in service management
Spotify An ITIL case study

ITIL4 Glossary:

English: Term -> Definition
English -> Hungarian Glossary

ITIL4 OTM materials:

Glossary
Learner Workbook
ITIL4 Foundation Quick Reference Guide Digital
ITIL4 Foundation Syllabus Digital
ITIL4 Foundation Slides Digital

ITIL4 Practices Guides:

GENERAL:
ITIL Practice Architecture management
Practice Continual Improvement
Practice Information security management
Practice Knowledge management
Practice Measurement and reporting management
Practice Organizational change management
Practice Portfolio management
Practice project management
Practice Relationship management
Practice Risk management
Practice Strategy management
Practice Supplier management
Workforce and talent management
Practice Service financial management

SERVICE:
Practice Availability management
Practice Business analysis
Practice Capacity and performance management
Practice Change enablement
Practice incident management
Practice IT-asset management
Practice Monitoring and event management
Practice Problem management
Practice Release management
Practice Service catalogue management
Practice Service configuration management
Practice Service continuity management
Practice Service Design
Practice Service Desk
Practice Service Level Management
Practice Service request management
Practice Service validation and testing

TECHNICAL:
Practice Deployment management
ITIL Practice Infrastructure and platform management
Practice Software development and management

ITIL4 Sample Tests:

EN ITIL4 FND 2019 SamplePaper1 QuestionBk v1.3
EN ITIL4 FND 2019 SamplePaper1 Rationale v1.3
EN ITIL4 FND 2019 SamplePaper2 QuestionBk v1.0
EN ITIL4 FND 2019 SamplePaper2 Rationale v1.1
ITIL4 SampleQuestions 100Q&A
ITIL4 fnd examtest 4x40q&a

ITIL® 4 Foundation (Practice Exam 1)
ITIL® 4 Foundation (Practice Exam 1) SOLUTIONS

ITIL4 Exams & Solutions:

ITIL® 4 Foundation (Practice Exam 2)
ITIL® 4 Foundation (Practice Exam 2) SOLUTIONS

ITIL® 4 Foundation (Practice Exam 3)
ITIL® 4 Foundation (Practice Exam 3) SOLUTIONS

ITIL® 4 Foundation (Practice Exam 4)
ITIL® 4 Foundation (Practice Exam 4) SOLUTIONS

LEARNER KIT:

ITIL 4 Foundation Quick Reference Guide Digital
OTM Pre-course Questionnaire Digital

Useful Things:

ITIL 2011 Glossary – HU-v1-0
ITIL4 Foundation Essentials
ITIL4 Candidate Syllabus

BONUS BOOKS:

ITIL4: From Strategy to Cloud
ITIL4: Acquiring and managing cloud services